** At this time we only ship to :
USA - CANADA - AUSTRALIA - UNITED KINGDOM - IRELAND - ITALY
**If you live in another country that is not listed please e-mail us for information on how to purchase our items.
Shipping:
USA : Shipping and Handling to the USA is a Flat Rate of $2.49 on your total order (this flat rate only applies to clothes, shoes and small accessories). Large items such as furniture is charged by weight.
Canada: Shipping and Handling to Canada is a Flat Rate of $2.69 on your total order (this flat rate only applies to clothes, shoes and small accessories). Large items such as furniture is charged by weight.
AUSTRALIA-UK-ITALY-IRELAND: Shipping and handling is $7.99 for the first item and $1.99 for each additional item (These rates only apply to clothes, shoes and small accessories). Large items such as furniture is charged by weight.
*Once items are shipped you will be notified. We are not responsible for lost or stolen merchandise once it leaves the post office.
*Upon Payment item/items are shipped within 1-3 business days.
International orders : We are NOT RESPONSIBLE for any duty's you might have to pay on your package.
Payment:
We accept Paypal, Visa, Mastercard and Postal Money Orders (US Customers Only). You do not have to have a paypal account to pay by credit card. You just pay without a paypal account. Please e-mail us for address to send your money order.
PLEASE NOTE:
If you plan on paying with a Money Order it must be received by us no later than 3-4 business days after you place your items in the cart and check-out. If your payment is not received within 3-4 business days, we will cancel your order and place any items in your cart back onto our website.
USA - Want your package insured? Purchase insurance here.
Returns:
If you are not 100% Satisfied, you may return the item within 7 days of Delivered Confirmation in original state UN-USED . We will refund cost of your item less s&h charges both ways.
Please Note: All Clearance items are a FINAL SALE (No exchanges or refunds)
Our main goal is to provide you with the BEST shopping experience. We want to give each customer exceptional customer service. If you are happy, we are happy.
Questions:
Have Questions? Please contact us anytime customerservice@meandmyprincess.com
Please note that these items are not made by Pleasant Company/American Girl®/Bitty Baby®. From time to time we do have original AG items. It will be stated if it is AG Original. We are in no way affiliated with Pleasant Company LLC or any other doll company.
All dolls used are only models. They are not for sale.
